FREQUENTLY ASKED QUESTIONS

Miscellaneous

I thought OLIO was all about food sharing – why have you decided to allow non-food items?
We have decided to add a non-food section for two main reasons:

1) Because many of our early adopters hate food waste and, as such, don’t have much surplus food to share. However, they hate waste of all kinds and were starting to use OLIO to share non-food items. We therefore decided to create a separate section for this!

2) Because sharing of non-food items is likely to be much more appealing to the mainstream user. And if they use OLIO regularly for non-food, then when surplus food is available, OLIO will be top of mind 🙂

What does “OLIO” mean?
The definition of “OLIO” is “a miscellaneous collection of things”.

How are you making money?
We’re not currently making any money! The app is free to download and use.

At the moment we’re focused on improving the product and spreading the word so we can get as many people using OLIO as possible. In time we plan to be profitable, and we anticipate earning revenue from corporate partnerships, local advertising, and by retaining a portion (as set by the user) of any donation processed through OLIO.

How can I unsubscribe from your emails?
If you wish to unsubscribe from marketing communications from OLIO, you can do this yourself at the bottom of each email we send.

How can I delete my OLIO account?
If you wish to delete your OLIO account, please go to the ‘My OLIO’ section in the app, select ‘Account’ and scroll to the bottom of the page and select ‘Delete my account’. 

If your question isn’t answered above, please email hello@olioex.com and we’ll be in touch.