Why do you have user ratings?
Sharing with our neighbours is a lovely thing, but sometimes it is helpful to know if another user has successfully shared in the past and was courteous and timely.
Can I rate any user?
No, you can only rate users you have messaged with.
How can I rate a user?
1. Go to your messages inbox
2. Tap on the profile picture of anyone you have recently messaged with
3. Assign a star rating (5 is high, 1 is low)
Hint: Your rating should take into account the other user’s quality of communication, timeliness for pickup and whether the item was as advertised.
Are ratings anonymous?
I have rated a user, but it’s not showing up. Why is that?
We only show a rating once two people have rated someone to provide anonymity.