OLIO EXCHANGE LIMITED
OLIO is known as the ‘Controller’ of the personal data provided to us.
Why we need your data We need to collect this information about you when you sign up and each time you use the app so that you can get the most out of OLIO.
You have consented to provide this information to us but can withdraw your consent at any time by getting in touch with us (email@example.com).
What we do with your data We retain personal information only for as long as necessary to carry out these functions. If you notify us that you no longer wish to be listed on the database we will delete your information as soon as possible.
All the personal data we process is located on servers within the European Union.
What are your rights?
You have a right to see the information we hold on you and/or require your data to be deleted by making a request in writing to the email address below. If at any point you believe the information we process on you is incorrect you can request to have it corrected. If you wish to raise a complaint on how we have handled your personal data, you can contact us and we will investigate the matter.
If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office (ICO).
If you agree to the above, download the app. If you do not agree or would like some further information then please contact us at firstname.lastname@example.org .
Last updated: October 24, 2019
1.1 OLIO Exchange Limited (“Company” or “We“) respect your privacy and are committed to protecting it through our compliance with this policy. This policy describes:
1.2 This policy applies only to information we collect in the App, via e-mail, text and other electronic communications sent through or in connection with the App
This policy DOES NOT apply to information that:
1.5 Users under the Age of 18: The App is not intended for anyone under 18 years of age, and we do not knowingly collect personal information from anyone under 18. If we learn we have collected or received personal information from anyone under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a user under 18, please contact us at: email@example.com.
2.1 A data controller is a person or organisation who makes decisions about how your personal data is collected, used and handled.
2.2 The Company is the data controller and may be contacted at:
3.1 We collect information from and about users of our App:
3.2 We do not collect special categories of personal data such as information relating to or about the below or information about criminal records.
3.3 Information that you provide to us (“personal information”) when you download, register with or use this App may include:
3.4 In addition we may collect other information that is about you but individually does not identify you, such as age or gender.
3.5 This information may also include:
3.6 Third-party Information Collection
3.6.1 When you use the App or its content, certain third parties may use automatic information collection technologies to collect information about you or your device. These third parties may include:
3.6.2 These third parties may use tracking technologies to collect information about you when you use the App. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites, apps and other online services or websites. They may use this information to provide you with interest-based (behavioural) advertising or other targeted content.
3.6.3 We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.
3.6.4 For information about how you can opt out of receiving targeted advertising from many providers, see “CHOICES ABOUT HOW WE USE AND DISCLOSE YOUR INFORMATION”.
4.1 Automatic Information Collection and Tracking.
4.1.1 When you download, access and use the App, it may use technology to automatically collect:
4.2 If you do not want us to collect this information, please do not create an account with us.
4.3 We may also use these technologies to collect information about your activities over time and across third-party websites, apps or other online services (behavioural tracking).
4.4 Information Collection and Tracking Technologies.
4.4.1 The technologies we use for automatic information collection may include:
4.5 Third Party Software/Services
4.5.1 We use the following third party software/services to collect and process your personal data for the following reasons:
5.1 Lawful Bases for Processing under the GDPR
5.1 We use information that we collect about you or that you provide to us, including any personal information, to:
6.2 The usage information we collect helps us to improve our App and to deliver a better and more personalised experience by enabling us to:
6.3 We use location data for the following reasons:
6.4 We may also use your information to contact you about news, offers, notifications, surveys, information, goods and services that we think may be of interest to you (such processing is done with your consent and is necessary for our legitimate interests (to develop our products/services and grow our business)). We give you the option to consent to such emails when you sign up for the App. If you do not want us to use your information in this way, please do not consent. You may adjust your user preferences in your account profile. For more information, see section 8.0 below.
6.5 We have implemented reasonable measures designed to secure your personal information from accidental loss and from unauthorised access, use, alteration and disclosure.
6.6 The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our App, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the App like message boards. The information you share in public areas may be viewed by any user of the App.
6.7 Unfortunately, the transmission of information via the internet and mobile platforms is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted through our App. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures we provide.
6.8 If you suspect that there has been a breach of the security of your data you should contact us at: firstname.lastname@example.org and include details of:
6.9 On notification of such a breach we will investigate the matter and, where appropriate and required by law, notify the relevant Data Protection Regulator.
7.1 You may provide information to be published or displayed (“Posted“) on public areas of the App (collectively, “User Contributions“). Your User Contributions are Posted and transmitted to others at your own risk. We cannot control the actions of third parties with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorised persons.
7.2 We may disclose aggregated information about our users, and information that does not identify any individual or device, without restriction.
7.3 In addition, we may disclose personal information that we collect or you provide:
8.1 We strive to provide you with choices regarding the personal information you provide to us. This section describes mechanisms we provide for you to control certain uses and disclosures of your information. You may need to adjust the settings on your device to restrict the collection of information by the App but this may prevent you from accessing all of the features of the App.
8.2 We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. (Note: In the United States of America you can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI“) on the NAI’s website)
9.1 You can review and change your personal information by logging into the App and visiting your account settings page.
9.2 You may also send us an e-mail at email@example.com to request access to, correct or delete any personal information free of charge that you have provided to us. We cannot delete your personal information except by also deleting your user account.
9.3 We will respond to a request to access, correct or delete any data within 30 days of the date we receive the request.
9.4 We may not accommodate a request to change information if we believe the change would violate or breach any law or legal requirement or cause the information to be incorrect.
9.5 If, on your request, we refuse to amend, correct or delete your personal information, we will set out our reasons for not doing so and provide you with details of how you may complain about our refusal.
9.6 If you delete your User Contributions from the App, copies of your User Contributions may remain viewable in cached and archived pages, or might have been copied or stored by other App users. Proper access and use of information provided on the App, including User Contributions, is governed by our Terms and Conditions.
10 How long personal data is kept.
10.1 We will only retain personal data for as long as is reasonably necessary.
10.2 Upon deletion of an account, all personal data will be removed as soon as possible, and always within 90 days of the deletion.
12 Contact Information
13.1 In addition to the terms set out above, this term also applies to users in the United States of America. Your California Privacy Rights: California Civil Code Section 1798.83 permits users of our App that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an e-mail to hello@OLIOex.com.
13.2 Users in Germany may be entitled to compensation if they have suffered harm by the collection processing or use of personal data in violation of data protection law. This policy sets out how we have exercised due care to ensure the prevention of such harm and users in Germany should not download the App if they consider that any measure set out in this policy may cause them harm.
13.3 This policy has been developed in accordance with the Australian Privacy Principles a copy of which may be accessed here: https://www.oaic.gov.au/privacy-law/privacy-act/australian-privacy-principles
13.4 This policy takes into account the requirements of Principle 4.1.3 Schedule 1 Personal Information Protection and Electronic Documents Act (Canada) with respect to the storage of personal data outside of Canada.
13.5 This policy takes into account the requirements of the Protection of Personal Information Act (South Africa) 2013.